London · Hospitality Consultancy

We find where your restaurant is losing money. Then we fix it.

We partner with London's leading restaurant operators to deliver financial clarity, operational control, and lasting margin improvement.

Trusted by independent operators · hotel F&B groups · private members' clubs across London

Free initial consultation — no commitment required

Response within one working day

Complete discretion from first contact

Where profit disappears

Four structural problems hiding inside your operation.

These are the patterns we encounter across nearly every London restaurant we engage with — regardless of size, concept, or annual turnover.

01

Stock Leakage

Untracked inventory and unrecorded waste compound silently week on week. In most operations this is the single largest source of preventable cost.

Commonly identified at first audit

02

Unclear Margins

Without line-by-line P&L clarity, pricing decisions are made on instinct. What feels profitable is often where the most margin is quietly lost.

Commonly identified at first audit

03

Inefficient Workflows

Operational gaps generate unnecessary overtime and inconsistent output. Each inefficiency seems small; in aggregate they are significant.

Commonly identified at first audit

04

Weak Reporting

Generic accounting software was not designed for hospitality. The numbers most operators see rarely reflect what is actually happening inside their kitchen.

Commonly identified at first audit

The Engagement

How an engagement actually works.

Every engagement follows the same structured path. No generic solutions applied before we understand your specific situation. No ambiguity about what we're doing and why.

  1. 01

    Discover

    We work inside your operation before we open a spreadsheet. Understanding how your business actually runs is where every engagement begins.

  2. 02

    Diagnose

    We examine financial records, stock data, and operational workflows to locate precisely where cost is leaking and margin is being left behind.

  3. 03

    Deploy

    We build systems with your team — not for them. Every framework is designed to be owned and maintained by the people running your business.

Founder & Principal Consultant

Shane Stephen Stagg

Shane Stephen Stagg

Hospitality Operations Specialist · London

"Great restaurants are not built on talent alone. They are built on the systems that let talent perform consistently — night after night, cover after cover."

Shane has spent 12 years in the industry across multiple venues and countries, with 4 years in the private sector.

  • Former UHNW Private chef
  • Experience across multiple venues and countries — including private-sector engagements
  • 4 years delivering high-touch hospitality in private settings
  • Specialises in operational rigour and sustainable systems for independent operators
  • 12 years inside the industry — not consulting around it
"Operational excellence is not the opposite of great hospitality. It is what makes it possible."

In Their Words

What clients say about the work.

CSG identified significant preventable cost within the first three months. The stock control system they put in place paid for the entire engagement well ahead of schedule.

Questions

Common questions.

Quick answers before you get in touch. We respond to every enquiry personally.

Do you work outside of London?

Yes. We are London-based — much of our on-site work is here, where being present matters. Culinary Systems Global is also an international practice: for the right engagement, we support operators across the UK and overseas when travel and scope align.

What size of operation do you typically work with?

From respected independents to emerging multi-site groups. What matters is not table count, but whether operational clarity would materially change how you run the business.

How long does a typical engagement last?

It varies. A focused review might be a matter of weeks; a profitability or stock project often sits in a 4–12 week window; retained advisory is ongoing. We scope honestly up front so you know what you are signing up for.

Is the initial consultation confidential?

Yes. The first conversation is confidential, free of charge, and without obligation. We treat every enquiry as commercially sensitive.

Can you work with us even if we're not in financial difficulty?

Absolutely. Many of our clients are healthy businesses preparing for growth, investment, or a new site. Operational discipline is as much about protecting success as recovering from stress.

Begin the Conversation

Ready to see what your operation is capable of?

We offer a confidential initial consultation to all prospective clients. Bring your P&L, your challenges, or simply your questions. We'll give you an honest assessment — with no obligation.